• M&A Services
  • Training
  • Operational Management
  • BPO Specific Strategy Advisory & Consulting

Mergers and acquisitions work within the BPO Industry, where we bring our expertise to all elements of the deal value chain that include the following (offered either as standalone services or as an end to end project).

ACQUISITION STRATEGY:

  • As a vector of growth strategy, we will work with you to make the overall corporate strategy, prioritize growth opportunities and develop tailored M&A and go to Market Strategic Notes / Presentations.

IDENTIFICATION OF TARGET ACQUISITIONS :

  • Based on mutually agreed parameters and target geographies we would help identify, contact and shortlist possible acquisition targets.

DUE DILIGENCE :

  • Operational diligence across geographies and verticals. Designed to be able to identify for you the right Integration strategy, Cost saving Opportunities and future business Models. The scope of the exercise will cover the analysis of the following key departments / areas – Core Operations, HR, Administration, IT, Training and Business Development..

MERGER INTEGRATION:

  • We bring a unique approach that is highly tailored to the specifics of a deal to capture value from day one. Drawing on our accumulated experience, we also bring time-tested process management skills to assure the to-do list gets completed.
Sunrise offers end-to-end training and skill development solutions to help organizations overcome common business challenges to meet their unique objectives and Align and Design Learning for Business Success. These include the following:

  • Class room training
  • Content development
  • Development of IT tools
  • Assessments and Monitoring
  • Post Training Support
  • Training audits
  • Training Development (BOT)

Sunrise delivers value by using a world-class, integrated approach to people, processes and tools:

People:

  • Balance of cost and experience; Right-shore and local resources
  • Global Service Management Center of Excellence

Processes:

  • Common framework for operational integration across services and service providers
  • Quality management systems and continuous improvement program
  • Strong relationship with other offerings, to augment service delivery capability

Tools:

  • Standard leveraged integrated service management toolset
  • Single-pane-of-glass approach supporting leveraged delivery teams
  • Use of optimization to deliver capability
  • Corporate Strategy & Strategic Planning
  • Growth and Innovation
  • Organizational Effectiveness
  • Functional strategy, including finance strategy, operations consulting, supply chain consulting, outsourcing consulting